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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Serena Suglia

January 27, 2025

5  out of  5
rating by Serena Suglia
"A shout out to John Mason, for making the transition smooth from another competitor. Only wished I had done this way back in time. Thank you sir, a pleasure doing business with you."
We responded:
"Thank you, Serena! I'm glad to hear that John made your transition seamless. It's wonderful to know that you're satisfied with the service. If you have any questions or need further assistance, feel free to reach out. We're here to help!"
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Martin Gackstetter

January 23, 2025

5  out of  5
rating by Martin Gackstetter
"Great service"
We responded:
"Thank you, Martin, for your wonderful feedback! I'm happy to know you received great service. If you ever have any questions or need assistance, feel free to reach out. We're here to help!"
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Jackie Thompson

January 16, 2025

5  out of  5
rating by Jackie Thompson
"We highly recommend Victor Segura. He gave exceptional professional, knowledgeable, efficient and personable assistance in helping us save money on our auto insurance without sacrificing coverage. Also, he's great at handling phone tag."
We responded:
"Thank you, Jackie, for your wonderful recommendation! I'm delighted to hear that Victor provided you with such exceptional service, helping you save money on your insurance while maintaining great coverage. His ability to handle phone tag efficiently is truly appreciated. If you have any more questions or need further assistance, feel free to reach out to our office anytime."
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Marianne Wines

January 16, 2025

5  out of  5
rating by Marianne Wines
"Michele D. did an excellent job helping me to get a lower monthly pay for my insurance…she was the only one out of that office who did go further than she had to…I do recommend her whole heartedly…"
We responded:
"Thank you, Marianne, for your wonderful feedback! I'm delighted to know that Michele D. went above and beyond to assist you in lowering your monthly insurance payment. Her dedication truly makes a difference, and I'm grateful to have her on our team. If you have any more questions or need further assistance, feel free to reach out to our office anytime. We're here to help!"
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Katherine Vitolka

January 10, 2025

5  out of  5
rating by Katherine Vitolka
"Very easy to get my new auto insurance with Shannon!!!"
We responded:
"I'm glad to know that getting your new insurance was a breeze with our office, Katherine! We strive to make the process as smooth as possible for everyone. If you have any questions or need further assistance, feel free to reach out. We're here to help!"
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Keiichi Kawabata

January 7, 2025

5  out of  5
rating by Keiichi Kawabata
"Mr. John Mason helped me a lot to join the new auto & home insurance. - Quick response and action. - Smooth communication. - Knowledgeable."
We responded:
"Thank you, Keiichi, for sharing your experience! I'm delighted to know that John was able to assist you. His quick responses, smooth communication, and expertise are truly valued. If you have any further questions or need assistance in the future, feel free to reach out to our office. We're here to help!"
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sidney carter

January 1, 2025

5  out of  5
rating by sidney carter
"Excellent customer service. Thank you."
We responded:
"Thank you, Sidney, for your kind words! I'm glad you appreciated the customer service. "
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Ye Kuang

December 28, 2024

5  out of  5
rating by Ye Kuang
"Victor Segura is the best agent I worked with. He stayed late on a Friday afternoon to get my Auto & Homeowner insurance ready. He is also very detail orientated and went through everything with me. Thanks again Victor"
We responded:
"Thank you, Ye Kuang, for sharing your experience! I'm glad to hear that Victor went above and beyond to assist you with your insurance. His attention to detail and dedication truly make a difference. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Maikel Garcia

December 12, 2024

1  out of  5
rating by Maikel Garcia
"Lack of transparency with the price . Agent not helpful at all good lock"
We responded:
"Thank you for sharing your feedback. We're sorry to hear about your experience and regret any frustration this caused. To clarify, when we completed your application in our office, it was accurate and included all applicable discounts. Unfortunately, underwriting removed one of those discounts during the processing phase. This is something we would have been happy to resolve for you by manually reapplying the discount, ensuring your rate was accurate. We also apologize if you felt our team was not helpful, as we aim to provide transparent and supportive service at all times. If you have any remaining concerns or would like further clarification, we’re still here to help. Feel free to reach out directly. "
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David Flores

December 4, 2024

5  out of  5
rating by David Flores
"This office staff has the best customer service I have ever experienced with insurance companies. They are definitely the reason State Farm gets to keep me as a customer. In this day and age that customer service has declined this office has not! Would highly recommend!"
We responded:
"David, thank you for your wonderful feedback! We're happy to know that our office staff's customer service has made such a positive impression on you. In a time when customer service standards are often lacking, we're committed to maintaining high-quality interactions. Your recommendation means a lot to us. If you ever need anything, we're here to help!"
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Narayana Rao Kankipati

December 3, 2024

5  out of  5
rating by Narayana Rao Kankipati
"I was shopping for Home Insurance policy and i approached state farm Agent John Mason and he gave me the quote which is more reasonable then compared to all other insurance providers and once i thought to go with state farm, John finished the process in a Day."
We responded:
"Narayana, thank you for your wonderful review! I'm glad you found our insurance quote reasonable and that John was able to complete the process so quickly. We appreciate your trust in State Farm and look forward to assisting you with any future needs!"
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Colton Swick

November 25, 2024

5  out of  5
rating by Colton Swick
"Denisha was fantastic and very helpful with my new policy. Highly recommend giving her a call."
We responded:
"Colton, thank you for your fantastic review! I'm glad to hear that Denisha was so helpful with your new policy. We appreciate your recommendation and are always here to assist with any future needs."
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Himesh S Chauhan

November 21, 2024

5  out of  5
rating by Himesh S Chauhan
"Excellent Service and Expertise! I recently worked with "John Mason" for my insurance needs, and I couldn’t be happier with the experience. From the beginning, John demonstrated, professionalism, patience, attentiveness, knowledge. He took the time to understand my situation, explain complex policy details, provide multiple options. What stood out the most was John's ability to tailor a policy that fits both my needs and budget, his quick response to questions, or his friendly and approachable nature. He made the entire process seamless, stress-free, easy to understand. I feel confident in the coverage I have and grateful for John’s guidance. I highly recommend him to anyone looking for a knowledgeable and trustworthy insurance agent."
We responded:
"Himesh, thank you for your wonderful review! I'm glad to hear that John provided you with excellent service and expertise. It's great that he was able to tailor a policy to fit your needs and budget while making the process seamless and stress-free. Your confidence in the coverage and recommendation means a lot to us. If you have any further questions or need assistance in the future, our office is always here to help. - Shannon Johnson - State Farm Insurance Agent, Cedar Park, TX"
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Lisbette Haro

November 19, 2024

5  out of  5
rating by Lisbette Haro
"I have just moved from FL to TX and needed to change my State Farm insurance coverage from FL. I was looking for State Farm agents and saw the positive reviews on Shannon Johnson’s page and decided to reach out to them. John Mason, contacted me back right away and helped me through the entire process. He answered all my questions, put me at ease and my premium remain very close to what I had is Florida but with much better coverage! I can’t thank John enough for his help and make the process feel so easy. You have earned a client for life with your exceptional service. Thank you for everything and one less thing off my list! 😁"
We responded:
"Lisbette, Thank you so much for sharing your experience! I'm glad John was able to assist you with your move from FL to TX and make the transition smooth. It's wonderful to know that your premium remained close to what you had in Florida while getting better coverage. We truly appreciate your kind words and are grateful to have you as a customer for life. If you ever need further assistance or have more questions, our office is always here to help. - Shannon Johnson - State Farm Insurance Agent, Cedar Park, TX"
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John Cutts

November 9, 2024

5  out of  5
rating by John Cutts
"I have been pleasantly surprised by the great curtious service rendered to me by Brad Baldwin at this agency. He was helpful without being pushy and I appreciate that so much."
We responded:
"John, thank you for your wonderful review! I'm glad to hear that Brad provided you with courteous and helpful service without being pushy. We truly appreciate your feedback and are grateful to have Brad as part of our team. If you need any further assistance, don't hesitate to reach out. - Shannon Johnson - State Farm Insurance Agent, Cedar Park, TX"
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Terry P

October 31, 2024

5  out of  5
rating by Terry P
"John Mason, helped us with professional auto insurance products & coverages."
We responded:
"Terry, thank you for your fantastic review! I'm glad to hear that John was able to assist you with your auto insurance needs professionally. We're grateful to have him on our team, and it's wonderful to know he provided you with the coverage you needed. If you have any further questions or need assistance in the future, don't hesitate to reach out. - Shannon Johnson - State Farm Insurance Agent, Cedar Park, TX"
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Arturo Chinchilla

October 10, 2024

5  out of  5
rating by Arturo Chinchilla
"Great service !"
We responded:
"Thank you, Arturo! I'm glad you had a great experience with our service. We appreciate your feedback and look forward to assisting you with any future needs. - Shannon Johnson - State Farm Insurance Agent, Cedar Park, TX"
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Resolute Media

October 5, 2024

5  out of  5
rating by Resolute Media
"Bayleemarie Leal did such a great job in getting me a great policy! she communicated things clearly and was fast to respond!"
We responded:
"Thank you for your wonderful review! I'm happy to hear that our office was able to assist you effectively and provide clear communication. We're grateful for your feedback and are always here to help with any future needs! - Shannon Johnson - State Farm Insurance Agent, Cedar Park, TX"
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Dillon

October 2, 2024

5  out of  5
rating by Dillon
"Bayleemarie walked me through all insurance options possible, explaining everything I didn’t understand. She helped me get more coverage and save 30% on my monthly insurance rate."
We responded:
"Dillon, thank you for sharing your experience! I'm happy Baylee could assist you in understanding your insurance options and help you secure better coverage while saving on your monthly rate. We appreciate your trust in our office and are always here for any future needs or questions. - Shannon Johnson - State Farm Insurance Agent, Cedar Park, TX"
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Jacobhallexx

October 2, 2024

5  out of  5
rating by Jacobhallexx
"I was called by Ms. Baylee in regards to insurance and at first I thought I was gonna hear the same thing all other insurance companies tell me and try to rip me off but I gave it a chance and I ended up saving over 110$ a month!! She was incredible to talk to. She understood every question I had and made my experience of switching hassle free and very comfortable I would recommend Shannon Johnson Statefarm to anyone looking to save some money and have agents who truly care about your time and money I’m so happy I listened and gave it a shot!!"
We responded:
"Jacob, thank you for sharing your experience! I'm glad Baylee could assist you and help you save money. It's wonderful to know that she made the process of switching insurance smooth and comfortable for you. We truly appreciate your recommendation and are always here to help with any future needs. - Shannon Johnson - State Farm Insurance Agent, Cedar Park, TX"
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Andrea Handy

September 23, 2024

5  out of  5
rating by Andrea Handy
"I just shopped all my insurance policies (home, auto, umbrella, jewelry) with Brad at Shannon Johnson, State Farm. Not only did they save me a significant amount of money, they did it quickly and in a very friendly manner. I had a number of questions and they very patiently answered them all. I highly recommend this team!"
We responded:
"Andrea, thank you for your wonderful review! I'm glad Brad and our team could help you save money on your home, auto, umbrella, and jewelry insurance policies. It's great to know that we could address all your questions patiently and provide friendly service. We appreciate your recommendation and look forward to assisting you with any insurance needs! - Shannon Johnson - State Farm Insurance Agent, Cedar Park, TX"
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Michelle Smith

September 1, 2024

5  out of  5
rating by Michelle Smith
"I wish i could give Denisha more than 5 stars. ⭐️⭐️⭐️⭐️⭐️ She was so nice, great customer service, thorough and most importantly i got a way better price than what i was paying. ❤️ thank you❤️"
We responded:
"Michelle, thank you for your wonderful review! I'm glad Denisha could provide you with excellent customer service and help you find a better price. Your satisfaction is important to us. If you need any further assistance, feel free to reach out. - Shannon Johnson - State Farm Insurance Agent, Cedar Park, TX"
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allisun White

August 30, 2024

5  out of  5
rating by allisun White
"Husband and self been around the block a bit, as they say. Shannon is by far head and shoulders above most agents. If you want a rep in insurance who knows their stuff she is your girl. She is our new agent and we are happy. Highly recommend!"
We responded:
"Allisun, Thank you for your kind words and recommendation! I'm glad to know that you and your husband are happy with the service. It's wonderful to have you both as clients, and I'm here for any future needs or questions you may have. - Shannon Johnson - State Farm Insurance Agent, Cedar Park, TX"
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Cameron Armstrong

August 26, 2024

5  out of  5
rating by Cameron Armstrong
"Super helpful and efficient!"
We responded:
"Cameron, thank you for your positive feedback. I'm glad you found our service helpful and efficient. If you need any further assistance, feel free to reach out. - Shannon Johnson - State Farm Insurance Agent, Cedar Park, TX"
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Elliot Aquila

August 13, 2024

5  out of  5
rating by Elliot Aquila
"I highly recommend Alysa Thomas at State Farm® for anyone looking for an insurance agent who truly cares about her clients. Alysa is incredibly thorough and leaves no stone unturned when it comes to finding the best coverage for your needs. Her thoughtful approach makes you feel valued and understood, and her practical advice is always spot on. With Alysa, I know I'm in good hands—she's the kind of agent who goes above and beyond to ensure you're fully protected and confident in your insurance decisions."
We responded:
"Hey Elliot, Thanks a lot for the awesome review! I'm really glad to hear that Alysa has been so thorough and attentive in helping you find the best coverage. It's great to know you feel valued and understood with her practical advice. We're here for any future needs or questions you might have! - Shannon Johnson - State Farm Insurance Agent, Cedar Park, TX"