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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Lisbette Haro

November 19, 2024

5  out of  5
rating by Lisbette Haro
"I have just moved from FL to TX and needed to change my State Farm insurance coverage from FL. I was looking for State Farm agents and saw the positive reviews on Shannon Johnson’s page and decided to reach out to them. John Mason, contacted me back right away and helped me through the entire process. He answered all my questions, put me at ease and my premium remain very close to what I had is Florida but with much better coverage! I can’t thank John enough for his help and make the process feel so easy. You have earned a client for life with your exceptional service. Thank you for everything and one less thing off my list! 😁"
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John Cutts

November 9, 2024

5  out of  5
rating by John Cutts
"I have been pleasantly surprised by the great curtious service rendered to me by Brad Baldwin at this agency. He was helpful without being pushy and I appreciate that so much."
We responded:
"John, thank you for your wonderful review! I'm glad to hear that Brad provided you with courteous and helpful service without being pushy. We truly appreciate your feedback and are grateful to have Brad as part of our team. If you need any further assistance, don't hesitate to reach out. - Shannon Johnson - State Farm Insurance Agent, Cedar Park, TX"
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Terry P

October 31, 2024

5  out of  5
rating by Terry P
"John Mason, helped us with professional auto insurance products & coverages."
We responded:
"Terry, thank you for your fantastic review! I'm glad to hear that John was able to assist you with your auto insurance needs professionally. We're grateful to have him on our team, and it's wonderful to know he provided you with the coverage you needed. If you have any further questions or need assistance in the future, don't hesitate to reach out. - Shannon Johnson - State Farm Insurance Agent, Cedar Park, TX"
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Arturo Chinchilla

October 10, 2024

5  out of  5
rating by Arturo Chinchilla
"Great service !"
We responded:
"Thank you, Arturo! I'm glad you had a great experience with our service. We appreciate your feedback and look forward to assisting you with any future needs. - Shannon Johnson - State Farm Insurance Agent, Cedar Park, TX"
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Resolute Media

October 5, 2024

5  out of  5
rating by Resolute Media
"Bayleemarie Leal did such a great job in getting me a great policy! she communicated things clearly and was fast to respond!"
We responded:
"Thank you for your wonderful review! I'm happy to hear that our office was able to assist you effectively and provide clear communication. We're grateful for your feedback and are always here to help with any future needs! - Shannon Johnson - State Farm Insurance Agent, Cedar Park, TX"
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Dillon

October 2, 2024

5  out of  5
rating by Dillon
"Bayleemarie walked me through all insurance options possible, explaining everything I didn’t understand. She helped me get more coverage and save 30% on my monthly insurance rate."
We responded:
"Dillon, thank you for sharing your experience! I'm happy Baylee could assist you in understanding your insurance options and help you secure better coverage while saving on your monthly rate. We appreciate your trust in our office and are always here for any future needs or questions. - Shannon Johnson - State Farm Insurance Agent, Cedar Park, TX"
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Jacobhallexx

October 2, 2024

5  out of  5
rating by Jacobhallexx
"I was called by Ms. Baylee in regards to insurance and at first I thought I was gonna hear the same thing all other insurance companies tell me and try to rip me off but I gave it a chance and I ended up saving over 110$ a month!! She was incredible to talk to. She understood every question I had and made my experience of switching hassle free and very comfortable I would recommend Shannon Johnson Statefarm to anyone looking to save some money and have agents who truly care about your time and money I’m so happy I listened and gave it a shot!!"
We responded:
"Jacob, thank you for sharing your experience! I'm glad Baylee could assist you and help you save money. It's wonderful to know that she made the process of switching insurance smooth and comfortable for you. We truly appreciate your recommendation and are always here to help with any future needs. - Shannon Johnson - State Farm Insurance Agent, Cedar Park, TX"
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Andrea Handy

September 23, 2024

5  out of  5
rating by Andrea Handy
"I just shopped all my insurance policies (home, auto, umbrella, jewelry) with Brad at Shannon Johnson, State Farm. Not only did they save me a significant amount of money, they did it quickly and in a very friendly manner. I had a number of questions and they very patiently answered them all. I highly recommend this team!"
We responded:
"Andrea, thank you for your wonderful review! I'm glad Brad and our team could help you save money on your home, auto, umbrella, and jewelry insurance policies. It's great to know that we could address all your questions patiently and provide friendly service. We appreciate your recommendation and look forward to assisting you with any insurance needs! - Shannon Johnson - State Farm Insurance Agent, Cedar Park, TX"
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Michelle Smith

September 1, 2024

5  out of  5
rating by Michelle Smith
"I wish i could give Denisha more than 5 stars. ⭐️⭐️⭐️⭐️⭐️ She was so nice, great customer service, thorough and most importantly i got a way better price than what i was paying. ❤️ thank you❤️"
We responded:
"Michelle, thank you for your wonderful review! I'm glad Denisha could provide you with excellent customer service and help you find a better price. Your satisfaction is important to us. If you need any further assistance, feel free to reach out. - Shannon Johnson - State Farm Insurance Agent, Cedar Park, TX"
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allisun White

August 30, 2024

5  out of  5
rating by allisun White
"Husband and self been around the block a bit, as they say. Shannon is by far head and shoulders above most agents. If you want a rep in insurance who knows their stuff she is your girl. She is our new agent and we are happy. Highly recommend!"
We responded:
"Allisun, Thank you for your kind words and recommendation! I'm glad to know that you and your husband are happy with the service. It's wonderful to have you both as clients, and I'm here for any future needs or questions you may have. - Shannon Johnson - State Farm Insurance Agent, Cedar Park, TX"
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Cameron Armstrong

August 26, 2024

5  out of  5
rating by Cameron Armstrong
"Super helpful and efficient!"
We responded:
"Cameron, thank you for your positive feedback. I'm glad you found our service helpful and efficient. If you need any further assistance, feel free to reach out. - Shannon Johnson - State Farm Insurance Agent, Cedar Park, TX"
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Elliot Aquila

August 13, 2024

5  out of  5
rating by Elliot Aquila
"I highly recommend Alysa Thomas at State Farm® for anyone looking for an insurance agent who truly cares about her clients. Alysa is incredibly thorough and leaves no stone unturned when it comes to finding the best coverage for your needs. Her thoughtful approach makes you feel valued and understood, and her practical advice is always spot on. With Alysa, I know I'm in good hands—she's the kind of agent who goes above and beyond to ensure you're fully protected and confident in your insurance decisions."
We responded:
"Hey Elliot, Thanks a lot for the awesome review! I'm really glad to hear that Alysa has been so thorough and attentive in helping you find the best coverage. It's great to know you feel valued and understood with her practical advice. We're here for any future needs or questions you might have! - Shannon Johnson - State Farm Insurance Agent, Cedar Park, TX"
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Sergio Durante

June 27, 2024

5  out of  5
rating by Sergio Durante
"I cannot say enough about the exceptional service I've received from Michele Dissanayaka, the Service Manager at Shannon Johnson State Farm agency. Michele and the rest of the team are absolutely amazing and incredibly responsive. Every interaction with them has been a pleasure, and they consistently go above and beyond to assist me with whatever I need. Whether I have a question about my policy or need assistance with a claim, Michele and her staff are quick to respond and always provide top-notch service. Their professionalism and dedication truly set them apart. I am so grateful to have found such a reliable and trustworthy insurance agency. If you're looking for an agency that truly cares about their clients and delivers outstanding service every time, look no further than Shannon Johnson State Farm. I highly recommend them!"
We responded:
"Sergio, your detailed review truly warms our hearts! Michele and the team are thrilled to have provided you with exceptional service and assistance. We're pleased to hear that our professionalism and dedication have set us apart. Thank you for recommending us - we're here for all your insurance needs! - Shannon Johnson - State Farm Insurance Agent, Cedar Park, TX"
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Daniel

May 21, 2024

5  out of  5
rating by Daniel
"Got me the coverage I needed."
We responded:
"Daniel, I'm thrilled we could provide you with the coverage you needed! Your satisfaction is our top priority, and we're pleased to have met your expectations. Thank you for choosing our office for your insurance needs! Shannon Johnson - State Farm Insurance Agent, Cedar Park, TX"
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angie beasley

May 20, 2024

5  out of  5
rating by angie beasley
"Shannon was great! She helped me get a low quote, much cheaper than my current insurance company, and made it a seamless process! Highly recommend!"
We responded:
"Angie, your positive feedback is greatly appreciated! I'm pleased to hear that I could assist you in getting a low quote and making the process seamless. It's fantastic to know you're happy with the savings and service provided. If you ever need further assistance, feel free to reach out! - Shannon Johnson - State Farm Insurance Agent, Cedar Park, TX"
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Adriel Ruiz

May 16, 2024

5  out of  5
rating by Adriel Ruiz
"She helped me out with finding the best rate possible for me!!"
We responded:
"Adriel, I'm thrilled to hear you found the best rate possible with our team! We're pleased to have helped you secure a great deal. Thank you for choosing us for your insurance needs. Looking forward to assisting you further! - Shannon Johnson - State Farm Insurance Agent, Cedar Park, TX"
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Olivia Martin

May 16, 2024

5  out of  5
rating by Olivia Martin
"Ashlee has made the renewal process so easy and efficient. I wasn't finding any good quotes and she helped me through and through. Being in insurance, I know how daunting it is and she makes it easy and is so nice. I now have a good rate for the next 6 months. Happy to be doing business with this branch."
We responded:
"Olivia, we're thrilled to have provided you with an easy and efficient renewal process, ensuring you have a good rate for the next 6 months! Ashlee is dedicated to making insurance simple and is pleased to have assisted you. If you need anything else, feel free to reach out. Shannon Johnson - State Farm Insurance Agent, Cedar Park, TX"
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Gilbert Vera

February 27, 2024

5  out of  5
rating by Gilbert Vera
"I highly recommend using Shannon Johnson for all your insurance needs! They have a great staff to help you right away and give you the correct knowledge you need. They can also help with future investments and planning to protect you and your family. Thank you Shannon Johnson State Farm!!!!"
We responded:
"We are grateful for the amazing review, Gilbert! We truly care about our customers and want to make sure they are satisfied in every aspect. Thank you for trusting us with your insurance needs and we’re glad to have you as part of our State Farm family!"
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Megz

February 27, 2024

5  out of  5
rating by Megz
"Listen, I just want you to know friends that this is the place!! I've been with statefarm for over 13yrs and I love Shannon's Team!! Michele is always so helpful with any questions I have, she has helped me get my life policies in order with out any worries/ stress. I'm so grateful to have an insurance team that treats me like their family ❤️ Everyone is always so sweet and helpful with anything I call for, even if its a minor thing I get a call back promptly with an answer and no worries to follow 😊 I will never leave!!"
We responded:
"Thank you so much for your heartfelt review, Meg! We're thrilled to hear about your positive experience with our team. Michele truly embodies our commitment to providing exceptional service and guidance to our clients. We're delighted that she was able to assist you with your life policies seamlessly. Your loyalty and trust mean the world to us, and we're honored to be considered an extension of your family. Rest assured, we'll always be here to support you with any insurance needs you may have. Thank you for choosing us, and we look forward to serving you for many more years to come!"
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Taylor Wilcox

February 6, 2024

5  out of  5
rating by Taylor Wilcox
"These guys are awesome to work with! They deliver friendly, knowledgeable customer service every time I talk to them. Michele in particular, is top notch."
We responded:
"Hello, Taylor! We're so happy to receive your shoutout for Michele, who plays a crucial role in our team and genuinely cares about all our customers. Your confidence in us to handle your insurance needs means the world to us."
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Jo Ann Richmond

February 2, 2024

5  out of  5
rating by Jo Ann Richmond
"Just signed up with State Farm Auto and Homeowners thru this agency. By far some of the best customer service ever. They really worked with me to get the best rates and could not be happier. I will be saving over $300/mth as compared to Farmers where my homeowners premium was going to increase by 35.4%. Ashlee was a total Rockstar! Highly, highly recommend!"
We responded:
"Jo Ann, thank you for sharing your experience with our office! We appreciate the feedback. Thank you for acknowledging our dedication to providing excellent customer service! We are glad to hear that Ashlee was able to help you with your auto and home insurance policies. We are thankful for your trust in our office to help secure what matters most."
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Randy Wipf

January 25, 2024

5  out of  5
rating by Randy Wipf
"I find Shannon Johnson‘s office to be very responsive and my recent interaction with Michele was representative of the excellent service I’ve come to expect. Michele covered all of the concerns I had regarding my renewals and made sure all my questions were answered."
We responded:
"Hello, Randy! We're so happy to receive your shoutout for Michele, who plays a crucial role in our team and genuinely cares about all our customers. Your confidence in us to handle your insurance needs means the world to us."
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Laura Ladner

October 25, 2023

5  out of  5
rating by Laura Ladner
"By switching to State Farm from geico we saved over $170 dollars a month driving a dodge charger sxt they offered us better coverage and the ability to even get a discount by using the drive safe and save device. Simply download the app, scan the small device and place it in your car and save, it’s very small a little bit bigger than a 50 cent piece. Thank you so much Michelle, she was very professional and excited that she could save us so much each month. You should definitely check to see if Michelle at State Farm can save you money on car insurance."
We responded:
"Thank you, Laura, for the amazing review! Our team works hard to provide an excellent insurance experience, and we are thrilled to hear our team delivered for your family's insurance policies! We are lucky to have hard-working team members, like Michele, who make sure our customers can make the right choice for their coverage. Thank you for trusting us with your insurance needs!"
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Mauro D.F.

September 20, 2023

5  out of  5
rating by Mauro D.F.
"Great service. Quick response!"
We responded:
"We are grateful for the amazing review, Mauro!"
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Gian Orellana

September 1, 2023

5  out of  5
rating by Gian Orellana
"Been with these great folks since 2014. Always been helpful and quick to respond to any questions or concerns."
We responded:
"Thank you for taking the time to leave us a review, Gian! Our State Farm office in Austin would be nothing without policyholders like you!"