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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Stacy Barboza

March 9, 2023

5  out of  5 rating by Stacy Barboza
"Agent Michele was amazing. Helped me in the perfect coverage that I was needing. Was straight forward with pricing and very pleasant to talk with."

Alexis Heim

January 13, 2023

5  out of  5 rating by Alexis Heim
"I've been working with Debbie Stokey and Shannon for my insurance needs and they always coordinate flawlessly and things get done with such care and speed. I highly recommend using this really amazing State Farm as everyone at the office, whether virtual (email/phone) or in person, is phenomenal! They really care for you."

David Watson

December 22, 2022

5  out of  5 rating by David Watson
"Michelle was great. She is professional and courteous. You are lucky to have her when good help is so hard to find. Great experience helping me insure what’s important to me. Thanks again!!!"

T Mol

December 15, 2022

5  out of  5 rating by T Mol
"Michele was awesome! She had the patience to walk me through everything thoroughly. THANK YOU!!"

Francesca Bermudez

December 8, 2022

5  out of  5 rating by Francesca Bermudez
"Great Service! Very friendly and explained everything in detail. Also helped me get a cheaper rate on my auto insurance! Recommend 1000%!!!"

Patsy Menefee, Ph.D.

December 1, 2022

5  out of  5 rating by Patsy Menefee, Ph.D.
"Shannon provided outstanding information and care in answering all my questions, in helping make beneficial decisions, and great patience as I updated and my current policy. She was AWESOME!"

Joaquin Nevarez

November 1, 2022

5  out of  5 rating by Joaquin Nevarez
"Michele and Shanon are the best: everything that you would expect from your insurance company… friendly, helpful, professional and relevant to your specific needs…so happy I switched to them… thank you so very much"

Cindy Hatten

October 27, 2022

5  out of  5 rating by Cindy Hatten
"Michele was amazing and patient. She waited very patiently for me to get back with her with all of the information she needed from me. She lowered my payment by a little over $200 a month and I couldn’t be happier. Thank you Michele and State Farm."

Leslie Pantojas

October 26, 2022

5  out of  5 rating by Leslie Pantojas
"Michelle Dissanayaka was super sweet and full of information. She was able to answer all my questions and help get me affordable insurance."

Rojelio Galindo

October 25, 2022

5  out of  5 rating by Rojelio Galindo
"Transitioning from one insurance company can be awful, but Ms. Shannon made it so easy..."

Aaron Stokey

October 24, 2022

5  out of  5 rating by Aaron Stokey
"Shannon Johnson's office has been fantastic to work with. Her and her team are so responsive to all of our needs, which gives my family and I peace of mind that we are in good hands. Thank you for all you do for us!"

Jennifer Soltis

October 24, 2022

5  out of  5 rating by Jennifer Soltis
"My family has been a long-time customer of State Farm, and this is largely due to the exceptional client service we receive any time we have a need. Shannon Johnson has built an amazing team within her office that give a personal touch to the customer service experience!"

Richard Johnson

October 7, 2022

5  out of  5 rating by Richard Johnson
"This agency is what an agency should be - professional, competent and courteous. If you have any insurance needs I can recommend Shannon her staff 100%. EXCELLENT!!!"

Kate Chaney

October 4, 2022

5  out of  5 rating by Kate Chaney
"I needed a life insurance policy and was referred to State Farm. Ashlee and Heather were phenomenal and helped me throughout the whole process. I look forward to doing more business with them!"

Karla Garcia

September 8, 2022

5  out of  5 rating by Karla Garcia
"Shannon is a great, understanding and helpful agent. She answers all my questions for me and gets back to me quick. She’s also a very kind reminder to pay my insurance."

Tom McCoy

August 16, 2022

5  out of  5 rating by Tom McCoy
"Denisha is a complete wealth of knowledge and very helpful. Made my move to texas easy! Love all the staff at this location even though I have not met them all! We support this business 100% and you should too!"

Dilum Chandrasoma

August 12, 2022

5  out of  5 rating by Dilum Chandrasoma
"Shannon and her team, represents us on many of our properties throughout Austin and has done an exceptional job keeping us protected. I can only recommend Shannon from our experience and let everyone know that if you're looking for a seasoned and well experienced organization. I would highly recommend them."

Rose Deragon

June 27, 2022

5  out of  5 rating by Rose Deragon
"I met Shannon for the first time after being insured for a year. The first year was all virtual due to COVID. Her office called me and asked if I would like to meet. At the appointment, Shannon was extremely efficient and friendly...knowledgeable as well. It is a lovely office with a very friendly staff. She's working hard for me to give me the best coverage availale at a great rate. Give her and her team a try! I thoroughly enjoyed meeting Shannon!"

Taressa Vantuyl (Operation RV Adventure)

June 20, 2022

5  out of  5 rating by Taressa Vantuyl (Operation RV Adventure)
"Ashlee was so great helping me with my Auto insurance. She even found coverages I was missing. I love that every time I call Heather has all the answers that I need and goes the extra mile to help. I couldn’t possibly be happier."

Larry Hawkins

June 20, 2022

5  out of  5 rating by Larry Hawkins
"In May 2022, I was faced with crazy increases from my former insurance company. I contacted Ashley Oakley who generated a “Bundle” package for me. Ashley and State Farm saved me $150.00 a month plus provided me with better coverage for my many insured items. I would recommend Ashley or State Farm to anyone looking for more reliable and affordable insurance hands down. Thank you Ashley 😎👍"

Will Senkel

June 20, 2022

5  out of  5 rating by Will Senkel
"I could not be happier with the customer service. My family’s been with State Farm for over 40 years. I couldn’t imagine being with another agent! Shannon and Ashlee are always available for all of my questions. If you’re in the area give these folks a call."

Antonio Peloso

May 30, 2022

5  out of  5 rating by Antonio Peloso
"Excellent service, helped me through the whole process always with a smile no matter how many questions I had."

Dave Grove

May 20, 2022

5  out of  5 rating by Dave Grove
"Ashlee is awesome and incredibly helpful! If you're in the Austin area and want to save money while getting better coverage, definitely call this office!"

Doris Little

May 18, 2022

5  out of  5 rating by Doris Little
"Whenever I need them I have always reached a "live" person. Whoever answers the phone is very courteous and friendly. I always get my questions answered. They go above and beyond helping me especially by giving me options to choose from. I really trust this agency to serve my needs and to have my best interest in mind!"

Tiffany Cardenez

May 13, 2022

5  out of  5 rating by Tiffany Cardenez
"Shannon was AMAZING!! She took her time with me explaining everything and answered all my questions!!"