State Farm® Insurance Agent Shannon Johnson
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Ray Crawford
July 1, 2026
"Shannon Johnson has been handling our insurance accounts for over a decade. Over that time period she has always been there for us. She has consistently provided friendly, top notch customer service. She responds fast, explains everything in as much detail as needed, and she always has a solution. She once went out of her way to help us get the additional coverage we needed. If you are looking for an insurance agent who you can always depend on, Shannon is the person. She gets an A++ from us.
I just moved back to Texas after being away for two years. I phoned Shannon Johnson’s State Farm office to set up car and house insurance. I had the privilege of speaking with Denisha who was extremely knowledgable and answered all of my questions. She was super nice and provided the same type of fantastic customer service that I’ve always received when contacting Shannon Johnson’s State Farm office. Once again I rate this company with an A++. I truly believe they care about providing the best coverage for their clients!"
Teresa (Terri) Richard
June 4, 2026
"We had been with State Farm for over 40 years. We left for 2 months but came back today. Hugo was so helpful, friendly, professional and was a real live person!"
ty bateman
June 2, 2026
"I do not recommend Shannon Johnson or her office for your insurance needs. Her staff is woefully unable to answer questions about my constant rate increases. I have a perfect driving record and never filed a claim yet my insurance goes up without explanation like clockwork. When asked about rate increases, her staff informed me I was paying more for parts and labor, which means it will; realistically, never stop increasing. I have every discount I can acquire and a tracker in my car. I have paid thousands and thousands in insurance over the ten years I’ve had State Farm for no return and steadily increasing rates with no explanations. Look elsewhere for your insurance needs."
dee W
May 29, 2026
"Great person and was very helpful and keeps her word she told me she would call me a week later and she did thanks for your help"
Sherry Kinstler
May 15, 2026
"Colleen and Michelle are awesome to work with! Thank you so much both of you guys for everything always!"
Mithun NT
May 1, 2026
"I had a great experience working with Reis Wicketts . He was extremely responsive, provided a very competitive quote with excellent coverage, and was proactive throughout the entire process. He made everything smooth and easy to understand. Highly recommend his services!"
duston walton
April 16, 2026
"Reis Wicketts was such a breath of fresh air when dealing with insurance agents. He got us better coverage at a better price and was super easy to work with. Can’t thank Reis and the team at State Farm enough"
Junalice Garcia
April 15, 2026
"Reis was so amazing and made the transition to a new insurance policy seamless and effective!"
Kassandra Garcia
April 15, 2026
"I had a great experience with Reis at State Farm! He was incredibly kind and understanding, especially when it came to my time constraints, and made the entire process feel easy and stress-free! He answered all my questions clearly and in a timely manner, which I really appreciated.
Overall, my experience was excellent, an I'm very happy to be insured with Shannon Johnson-State Farm. I would definitely recommend Reis to anyone looking to helpful and reliable service!"
Bobby Lim Jr
April 15, 2026
"Sarah provided excellent service and response time. She was knowledgeable and professional."
Amira J
March 25, 2026
"Sarah was amazing and made sure everything was set up perfectly after my move. She was attentive, efficient, and easy to work with. I highly recommend her and look forward to continuing to do business together."
Ed Bos
March 20, 2026
"I was comparing prices for auto and renters insurance with Denise’s and to my surprise she saved me half of what I was paying with another company and same coverage. Denise’s was extremely professional, courteous, and knowledgeable of the my request. Couldn’t be more satisfied. Thanks Denisha!"
ari michelle
March 3, 2026
"From the moment she quoted me for auto insurance Sarah was patient, personal, and instantly knew what I needed. She brought a lot of great coverage options to my attention— without the pressure —which made me interested to hear more. Even when I didn’t speak with Sarah, I was greeted kindly by the office which was very refreshing as a customer. So far, I am very pleased and grateful to State Farm, the Shannon Johnson office, and Sarah Brooks for their outstanding service!"
Mitsuyo V
February 27, 2026
"Sarah helped me to find the insurance I was looking for. Her knowledge, professionalism and compassion to help the customer is beyond my expectation. Thank you so much for your help, Sarah"
Alexhey Donis
February 23, 2026
"Denisha Goldsmith is the best"
Wendy Mueller
January 21, 2026
"Sarah Brooks from Shannon’s office was fabulous to work with. We bought a used RV and she was so helpful thru the whole process from quoting to binding coverage. She offered some insight and suggestions that made it seamless and easy to do business with SF. Thanks Sarah!!
Wendy"
Armando Rodriguez
January 19, 2026
"I had a great experience working with Sarah Brooks for my new Home & Auto Insurance through State Farm!. She was extremely patient and took the time to clearly explain all of my options, making sure I fully understood everything before making a decision. I never felt rushed, and her guidance really helped me choose the best coverage for my needs. Highly recommend!!"
Ashley Nadon
January 15, 2026
"I had a great experience working with Denisha. She was very thorough, respectful of my time and helped us get exactly the coverage we were looking for at the right price. Thanks Denisha!"
Antonio Gomez
January 14, 2026
"Thank You Sarah Brooks at State Farm. Very attentive, knowledgeable and extremely professional. Explained all my options clearly.
Thank you for the $avings."
"Antonio, thank you for your wonderful feedback! I'm happy to hear that Sarah provided you with attentive and professional service. It's great to know she was able to clearly explain your options and help you save money. If you have any more questions or need further assistance, feel free to reach out anytime!"
raquel villarreal
January 13, 2026
"Ive been so happy with Jason Santos, he's been so patient with me and my crazy work schedule at the post office. He even stayed after hours to help me with my quote, he didn't give up after 2 months, and I was finally able to finalize the deal for my home, thanks to all of you, next , maybe my vehicles,"
"Thank you, Raquel! I'm delighted to hear about your positive experience with Jason. His dedication and patience truly shine through, and I'm glad he could assist you with your insurance needs. We look forward to helping with your vehicles next! Let us know if there's anything else we can do for you."
John Hartzfeld
January 3, 2026
"Sarah Brooks was awesome. She is very knowledgeable , extremely professional, and very personable."
"Thank you, John! I'm happy to hear that Sarah provided you with such a positive experience. Her professionalism and personable nature are truly valued in our office. If you need anything else, feel free to reach out!"
Amith kumar R
December 9, 2025
"The most friendly team I have ever come across."
"Thank you, Amith! I'm happy to hear that you found our team to be friendly. We strive to create a welcoming environment for everyone. If you ever need anything else, feel free to reach out!"
Michele Smith
December 3, 2025
"Fast and efficient"
"Hey Michele! Thanks for letting us know that your experience with renter's insurance was fast and efficient. We’re happy to hear everything went smoothly and that the process was quick for you. Your feedback means a lot and helps us keep improving."
Anna
November 21, 2025
"I had a great experience with Shannon at State Farm. She provided excellent service from start to finish, explained my options clearly, and followed up to make sure everything was squared away. I felt heard, valued, and supported throughout the process. Highly recommend if you’re looking for attentive, reliable insurance guidance and solid follow-up."
"Thank you, Anna, for your wonderful feedback! I'm happy to know that you had a positive experience with our office and felt supported throughout the process. Your recommendation means a lot to us. If you ever need further assistance or have any questions, feel free to reach out!"
Melissa Minter
November 20, 2025
"Jason was amazing. Paid attention to detail and very friendly! I highly recommend him to anyone that needs help with their insurance. Thank you, Jason!"
"Melissa, thank you for your wonderful feedback! I'm happy to hear that Jason provided such attentive and friendly service. We appreciate your recommendation and are here for any insurance needs you may have. Let us know if there's anything else we can assist you with!"